Terms of Use

Terms of Use

Welcome to Herbveda, a division of Goenka Group of Companies, an online ecommerce platform that provides access to a variety of products and services. By using our website, you agree to comply with the following terms and conditions.

User Accounts

In order to access certain features of our website, you may be required to create a user account. You are responsible for maintaining the confidentiality of your account information, including your username and password, and for all activity that occurs under your account.

Prohibited Activities

You agree not to engage in any of the following activities while using our website:

  • Violating any applicable laws or regulations
  • Posting or transmitting any content that is illegal, harmful, defamatory, or infringing on the rights of others
  • Attempting to interfere with the security or functionality of our website
  • Using any automated means to access our website or collect data from it
  • Selling or reselling any products or services obtained through our website without our express permission

Intellectual Property

All content and materials on our website, including but not limited to text, images, graphics, logos, and software, are the property of Herbveda or its affiliates and are protected by copyright and other intellectual property laws. You may not use or reproduce any content from our website without our prior written permission.

Product Descriptions

We strive to provide accurate and up-to-date information about our products, including descriptions, prices, and availability. However, we do not guarantee the accuracy of this information and reserve the right to make changes to our products and services at any time.

Disclaimer of Warranties

Our website and all content and materials provided through it are provided "as is" without warranty of any kind, either express or implied, including but not limited to the implied warranties of merchantability and fitness for a particular purpose. We do not guarantee that our website will be error-free, uninterrupted, or free of viruses or other harmful components.

Limitation of Liability

In no event shall Herbveda or its affiliates be liable for any direct, indirect, incidental, special, or consequential damages arising out of or in connection with your use of our website or the products and services offered through it.

Governing Law

These terms of use shall be governed by and construed in accordance with the laws of [state/country], without giving effect to any principles of conflicts of law. Any legal action arising out of or in connection with these terms of use shall be brought exclusively in the state or federal courts located in [city/state], and you hereby consent to the jurisdiction of such courts.

Order Acceptance and Payment

We reserve the right to refuse or cancel any order for any reason at any time. If we cancel an order, we will notify you via email and refund any payment made for the order.

We accept payments through the following methods: [list of accepted payment methods]. You agree to provide accurate and complete payment information when placing an order. We are not responsible for any errors or delays in processing payments due to incorrect or incomplete information provided by you.

Shipping and Delivery

We strive to process and ship all orders as quickly as possible. However, we cannot guarantee delivery dates or times and are not responsible for any delays or delivery issues caused by shipping carriers.

Return Policy

We offer a [7]-day return policy for most products purchased through our website. If you are not satisfied with your purchase, you may return it for a refund or exchange within [7] days of the purchase date. Certain restrictions and exclusions may apply.


You agree to indemnify, defend, and hold harmless [company name] and its affiliates, officers, directors, employees, agents, and licensors from and against any and all claims, damages, liabilities, costs, and expenses (including attorneys' fees) arising out of or in connection with your use of our website or any violation of these terms of use.

Modification of Terms

We reserve the right to modify these terms of use at any time, without notice. Your continued use of our website after any such modifications constitutes your acceptance of the modified terms.


We reserve the right to terminate your access to our website at any time, without notice, for any reason. If we terminate your account, you must immediately cease using our website.

Entire Agreement

These terms of use constitute the entire agreement between you and [company name] with respect to your use of our website and supersede all prior or contemporaneous communications and proposals, whether oral or written, between you and [company name].